I lost my old phone number and now I can’t change the two-step verification. | Razer Insider
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I lost my old phone number and now I can’t change the two-step verification.

  • July 17, 2025
  • 2 replies
  • 11 views

JoN2xx2NoJ

I lost my old phone number and now I can’t change the two-step verification.

This topic has been closed for replies.

2 Replies

JoN2xx2NoJ
  • Author
  • Insider Mini
  • July 17, 2025

I lost my old phone number and now I can’t change the two-step verification.


Razer.Aero
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  • Razer Support
  • July 17, 2025

Hi JoN2xx2NoJ,

I’m sorry to hear that you’ve lost access to your old phone number. To help verify your account and assist you better, please send me the following details via a PM.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

Looking forward to assisting you further!

*Thread locked to curb conversation to PM.