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Question

i lost my old sim

  • January 28, 2024
  • 3 replies
  • 61 views
rushRedwooddepot877

hi guys I lost my old number and now i cant use my razer gold to buy some game pass or items by usin g razer gold because i cant get my otp because i lost my old sim please help me 🥺

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    3 Replies

    D
    • dilucdiluc
    • Insider Mini
    • January 30, 2024

    I’m facing the same problem rn have you solved it?

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • January 30, 2024

    hi guys I lost my old number and now i cant use my razer gold to buy some game pass or items by usin g razer gold because i cant get my otp because i lost my old sim please help me 🥺

    Hi rushRedwooddepot877,

    I have responded to your message and escalated your concern to our team for further assistance. Please check your inbox, and let's continue our conversation there. All the best!

    *Thread locked to curb the conversation to PMs.

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • January 30, 2024

    Hello dilucdiluc,

    I’m here to help. Please send me a PM and fill in the following information below for account verification and for me to initiate a ticket on your behalf:

    Razer ID:
    Email address associated with your Razer ID:
    Date of Birth:
    Full Name:
    Old phone number:
    New phone number:
    Country:


    *Thread locked to curb the conversation to PMs.

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