Hi, I have recently had my old phone lost and Mobile Number. I forgot that the Authenticator was installed there before I reformatted it before it got sold. Now, I don't have access to authenticator OTP. both back up code and Mobile Number. I can't seem to remember as well if I saved any backup codes anywhere... Hope you can help please
Question
I lost my phone number
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Please help me
Same me too
- Razer Support
Hi, I have recently had my old phone lost and Mobile Number. I forgot that the Authenticator was installed there before I reformatted it before it got sold. Now, I don't have access to authenticator OTP. both back up code and Mobile Number. I can't seem to remember as well if I saved any backup codes anywhere... Hope you can help please
Hello 51260493323,
I received your message and responded to it. Please provide the following information needed to create a ticket. Thanks!
- Razer Support
Same me too
Hi heavenParrotPinkaero837,
I’m here to help, Please PM me the following details below for account verification and for me to initiate a ticket on your behalf:
Razer ID:
Email address associated with your Razer ID:
New email address:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
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