I lost my phone number and can't access my backup codes. | Razer Insider
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Question

I lost my phone number and can't access my backup codes.

  • December 25, 2025
  • 1 reply
  • 11 views

I lost my phone number and can't access my backup codes. I need to reset it so I can add the new number, as mentioned in the descriptions below.
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1 Reply

Razer.Ten
  • Razer Support
  • December 25, 2025

Hey ​@paruqta,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your account. After doing so, just send me a PM with your ticket number so I can call their attention to your case. For security reasons, I would suggest removing your details from your post.
 

 

*Thread locked to curb conversation to PM.