i lost my phone number, i now cant purchase anything because it requires two step | Razer Insider
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Question

i lost my phone number, i now cant purchase anything because it requires two step

  • October 10, 2025
  • 1 reply
  • 26 views

I need help in just using my email to two step verification to purchase stuff

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1 Reply

Razer.Aero
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  • Razer Support
  • October 10, 2025

Hi Ceilingfan12,

I understand you’ve lost access to your old phone number. To verify your account and assist you, please send a PM with the following information:

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.