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Question

i lost my proof of purchase

  • August 11, 2026
  • 1 reply
  • 20 views

 just purchased the gengar kitty headset and the gengar mouse but i cant find any proof of purchase besides my ups notifactions and the money leaving my bank and cant get through to a human agent to help me 

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • August 11, 2026

    Hello RubyEyedFox1421,

    I’m here to assist you! Did you purchase the headset from Razer.com? If so, please send me the following information via PM so I can initiate a ticket and forward your request to our Order Support Team for further assistance:

    1. Full Name:
    2. Mobile/Phone Number:
    3. Country:
    4. Order Number:

    Thank you for your cooperation!


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