I’m facing this issue and I checked a lot of people facing same why there is no support? | Razer Insider
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I’m facing this issue and I checked a lot of people facing same why there is no support?

  • 26 April 2024
  • 1 reply
  • 12 views
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I’m facing this issue and I checked a lot of people facing same why there is no support?

 

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1 Reply

Razer.Aero

Hello murtaza4632,

I undertand taht you’re having issues accessing your Razer account. Please follow the steps provided below and try again after 15 minutes to isolate teh problem:

1. Please check if there is a good internet network connection to your mobile. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account.
4. Clear browsing history, including cache files and cookies.
5. Try using a private browser or Incognito model.

If the steps didn’t work, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Make sure to include screenshots showing the issue. You can PM me the reference number here so I can help you coordinate with the team. All the best!

​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.

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