I created a case because not even a week after I purchased my Razer Blade 14 (2023) it appears to have a dead pixel. Not long after creating said case I received a message saying they were already reviewing this and would respond withing 24-48 hours. Well it has been over 48 hours and nothing. I love this laptop and would really like to get this issue resolved, but support seems lackluster.
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Hi,
I’m sorry to hear about your experience and I would like to lend a helping hand. Please check your inbox as I have sent you a PM asking for your existing case number so I can investigate further. Looking forward to hearing from you!
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