I created a case because not even a week after I purchased my Razer Blade 14 (2023) it appears to have a dead pixel. Not long after creating said case I received a message saying they were already reviewing this and would respond withing 24-48 hours. Well it has been over 48 hours and nothing. I love this laptop and would really like to get this issue resolved, but support seems lackluster.
Question
I'm Having trouble getting Razer Support to respond
This topic has been closed for replies.
- Razer Support
Hi,
I’m sorry to hear about your experience and I would like to lend a helping hand. Please check your inbox as I have sent you a PM asking for your existing case number so I can investigate further. Looking forward to hearing from you!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.