I'm in trouble to get my money on the game | Razer Insider
Skip to main content
Solved

I'm in trouble to get my money on the game

  • January 18, 2026
  • 3 replies
  • 60 views

greatViridiandepot748

I cant put the money over the game because my number is not the same as the one that appears to get the code, may I have some help? I've been for days looking forward to find a way to get to change it but still didnt work.

Best answer by Razer.Aero

Hi ​@greatViridiandepot748,

I understand you lost access to your old phone number associated with your Razer ID. Please follow the steps here as your guide. If you need further help, send me a PM the following information for account verification. Also, please note that Razer Insider support is only available in English, so kindly post your questions or concerns in English on all forums.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:


*Thread locked to curb conversation to PM.

 

This topic has been closed for replies.

3 Replies

greatViridiandepot748

Se tiver como me mandar um tutorial de como mudar numero pelo celular agradeço 


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • Answer
  • January 18, 2026

Hi ​@greatViridiandepot748,

I understand you lost access to your old phone number associated with your Razer ID. Please follow the steps here as your guide. If you need further help, send me a PM the following information for account verification. Also, please note that Razer Insider support is only available in English, so kindly post your questions or concerns in English on all forums.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:


*Thread locked to curb conversation to PM.

 


greatViridiandepot748
My name is Luís Augusto, my country is Brazil, my old number is , my new number is  and my Razer ID is..., my registered Gmail is , my date of birth is, my country is Brazil