Over a week now i submitted a problem of me mistakenly scratched off some numbers from the Razer card i got for my son , i have sent several emails but no reply or help , here is the first ticket number i got (removed for security) on 12-Aug-2024 and i tried again today which is 27-Aug-2024 and got another ticket number (removed for security) , do something as soon as you can , i am trying to win my son over , dont ruin it .
Thanks