Over a week now i submitted a problem of me mistakenly scratched off some numbers from the Razer card i got for my son , i have sent several emails but no reply or help , here is the first ticket number i got (removed for security) on 12-Aug-2024 and i tried again today which is 27-Aug-2024 and got another ticket number (removed for security) , do something as soon as you can , i am trying to win my son over , dont ruin it .
Thanks
Hi Electrican,
For Razer Gold conecrns, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and screenshots showing the issue. Attach the file to your case for fast resolution.
Save the shareable files via any online drive account listed here. You can PM me the reference number here so I can help you coordinate with the team. All the best!
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