Hi dailyMagentaHazecar698,

For Razer Gold-related concerns, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Make sure to include all relevant information such as proof of purchase (Purchase receipt and Activation receipt), and Razer Gold PIN/ Gift Card. Kindly ensure to follow the specifications as below:

1. Everything has to be a separate image.
2. Do not stack the gift card and receipt.
3. Do not blur or mark on the gift card and receipt.
4. Kindly change the file size to a smaller size.
5. Kindly ensure that the images are clear and show all four corners.

If you already have an existing ticket, get back to me with the reference number via PM and I will coordinate with the support team. All the best!

​*Thread locked to curb the conversation to PMs.