I need help with my Razer ID account | Razer Insider
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Question

I need help with my Razer ID account

  • December 27, 2025
  • 1 reply
  • 64 views
Fulkish

I lost my old phone number and I don't have access to my backup codes, and now I can't make any purchases with my Razer Gold credit.

    This topic has been closed for replies.

    1 Reply

    Razer.sushi.boi
    Forum|alt.badge.img

    Hi there, ​@Fulkish!

     

    I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

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