i need help with the surround sound | Razer Insider
Skip to main content
Question

i need help with the surround sound

  • October 11, 2025
  • 1 reply
  • 19 views
U

I bought my blackshark V2 x in oct 2025, but i didn't bought it in a razer store, i didn't know about the surround soun 7.1 code and i tried to get my activation code but i can't. I already have the product number and id, and it didn't work

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • October 12, 2025

Hello urbanSeaGreenalley915,

I'm sorry to hear you're having trouble with the activation code for your Razer BlackShark V2 X. Typically, the activation code should be on a scratch card inside the packaging as indicated here. If you can't find it, or if it seems like it's already been used, I'd recommend reaching out to the reseller to see if they can provide a replacement.

For future purchases, it's a good idea to go through authorized Razer resellers. That way, you can be sure you're getting genuine products and they come with the full support and warranty.

If there's anything else you need or if you have any more questions, feel free to PM me with your device’s serial number and proof of purchase. Take care and all the best!

 

*Thread locked to curb the conversation to PMs.

CookiesCookie settingsAccessibility statement