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I need repairs

  • October 23, 2022
  • 1 reply
  • 9 views
K
My wolverine ultimate controller has been sitting in a drawer for months because 3 mo the after buying it it stopped working. I got pissed off because I spent so much money on it and it's supposed to be this great product but I can't use it. Everytime the controller vibrates it shuts off and now when you plug it in it doesn't work but for a minute and disconnects and won't turn back on. Is there a way to get it fixed or am I just out the money and controller?
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    1 Reply

    Razer.Zionzedd
    Hi Klandfald, I'm sorry to hear about your experience with your new Razer Wolverine Ultimate controller. Based on your description of the issue, it's highly likely hardware-related. It's best that you PM me the serial number and share a copy of your receipt so I can validate the model and check its warranty. It will help me start a case and raise your concern to the relevant team for a warranty claim. Thank you. *Thread locked to curb conversation to PM.
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