I no longer have access to email. | Razer Insider
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I no longer have access to email.

  • July 23, 2025
  • 2 replies
  • 31 views
Medaxd123

Dear Razer Support,

I currently have access to my Razer account, but I no longer have access to the email address associated with it. I have forgotten the password to that email and am unable to recover it.

I would like to request a change of the email address linked to my Razer account.

Here are my account details:
- Razer ID :  (Removed for security purposes)
- New email address:  (Removed for security purposes)
- Username : Medaxd123clipboard_image_4c7843254d16fe00765963e9522542c1.jpg

Please let me know what steps I need to follow to complete this request and verify my identity if needed.

Thank you very much for your help.

Best regards,  
Marko

This topic has been closed for replies.

2 Replies

Medaxd123
  • Medaxd123
  • Author
  • Insider Mini
  • July 23, 2025

Dear Razer Support,

I currently have access to my Razer account, but I no longer have access to the email address associated with it. I have forgotten the password to that email and am unable to recover it.

I would like to request a change of the email address linked to my Razer account.

Here are my account details:
- Razer ID :  (Removed for security purposes)
- New email address: (Removed for security purposes)
- Username : Medaxd123clipboard_image_4c7843254d16fe00765963e9522542c1.jpg

Please let me know what steps I need to follow to complete this request and verify my identity if needed.

Thank you very much for your help.

Best regards,  
Marko

My whis list is resident evil 4, fruidge is red,system shock. If that can help to updatre my email.

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • July 23, 2025

Hey Medaxd123,

For Razer Gold account concern, please submit a ticket or contact our Razer Gold Support Team Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. Make sure to provide the following information to the team to reset your account OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

You can PM me with your case ID number so I can notify the team. Have a great day!

*Thread locked to curb the conversation to PMs.

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