Hi, I made a $50 pin purchase 2 times from difrnt accounts

But my problem is that I did not get anything and I did not receive any message on the mail

I have no information about the transaction or transaction id

But I have proof that the amount was deducted from my credit card

And the bank sms on the phone and on the mail and i can give u my bank information to check

So how can I now get what I bought or get my money