I purchased In Shop section of Paymaya | Razer Insider
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I purchased In Shop section of Paymaya

  • April 12, 2026
  • 1 reply
  • 17 views

sleekPinkLacepoint959

So I purchased Razer Gold In paymaya shop section, it immediately took my money and I did not get anything. It is said that it was supposed to send me the code via messages but I did not get it. I wasted about 300 pesos and did not get a single thing. Still whe. I contacted the support of Paymaya they said it was successful on their ends. It seems like Razer itself is the one with the problem

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1 Reply

Razer.sushi.boi
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Hello there, ​@sleekPinkLacepoint959!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.