I recently purchased a Razer BlackShark V2 X headset, and the included 7.1 Surround Sound activation code is not working. | Razer Insider
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I recently purchased a Razer BlackShark V2 X headset, and the included 7.1 Surround Sound activation code is not working.

  • August 24, 2025
  • 1 reply
  • 202 views
WisteriaCORALclassic738

Hello,

I recently purchased a Razer BlackShark V2 X headset, and the included 7.1 Surround Sound activation code is not working.
When I enter the code, I receive a message saying it is either "invalid" or "already used."
I am certain that I entered the code correctly.

I purchased the product from [store name] on [purchase date], and I have attached a copy of my receipt.

I kindly request your assistance in reissuing the activation code or resolving the issue.

WisteriaCORALclassic738
This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@WisteriaCORALclassic738!

 

I understand you're having issues with your Razer Blackshark V2 X. No worries, let me help you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist your further. 

 
Also, please send me a picture of the error message that you see when entering your code so I can take a closer look. Thank you!


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