I recharged my account balance and it was deducted from the universe wallet, but I didn't receive anything

I recharged my account balance through digital currencies and when sending the money, it turned out that there was a lack of transaction, a very small amount, and the transaction was stopped until the amount was completed, and I completed the amount, and I returned 9 gold through digital currencies

All the actions I did were served from my balance in the digital wallet

And my account has not been filled in razar good