I reinstalled Windows and the code no longer works. I have this code for 7.1 but it doesn't work, I can send it to you | Razer Insider
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I reinstalled Windows and the code no longer works. I have this code for 7.1 but it doesn't work, I can send it to you

  • December 22, 2025
  • 1 reply
  • 10 views
A

Hello dear razer support team, I recently purchased the Blackshark V2 x headphones, but when I registered it, I realized that the device was already registered, and now I can't use the 7.1 channel sound feature. Please guide me. Thank you.

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • December 23, 2025

    Hello ​@Abeziana312312,

    Let me check on your headset. Can you send me a PM with the serial number so I can verify it in our system and go over the registration details?

     

     

    *Thread locked to curb conversation to PM.  

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