I have tried many times to register my headset but it never works, it keeps repeating that the product has already been registered. Also the mic is really soft and doesnt really pick up my voice even though I am speaking loudly. So that is why I need help to get a new activation code. Can anyone help?
Question
I tried to register my Razor Blackshark V2 X headset but it says the id has already been registered.
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- Razer Support
Hey there,
It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!
Also, for your microphone issues, please try these troubleshooting steps on this link to help resolve the issue.
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