Hi yaftabad1,

Where did you purchase your headset? A quick note: product registration is mainly for warranty purposes. Please check your device’s activation code on the scratch card included in the packaging. If the card is missing, it’s best to contact the reseller for a refund.

To ensure you received a genuine Razer product, please buy from authorized Razer resellers. Products from non-authorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods.

If you need further assistance, feel free to send me a PM with your device’s serial number and proof of purchase for verification. Thank you!

*Thread locked to curb the conversation to PMs.