I wanna unlink my authenticator because ilost access to it | Razer Insider
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I wanna unlink my authenticator because ilost access to it

  • November 26, 2024
  • 1 reply
  • 12 views
I

i wanna unlink my authenticator because i have lost access to it.

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 27, 2024

    Hi Issiousmawla,

    For Razer Gold account issues, please submit a ticket or Live Chat with the customer service by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

    1. Registered email:
    2. Razer ID:
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Country:

    After submitting it, PM me your case number so I can call their attention to your case. Have a good one!
     

    ​​*Thread locked to curb the conversation to PMs.

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