I want to change my phone number for 2FA | Razer Insider
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Question

I want to change my phone number for 2FA

  • December 25, 2025
  • 1 reply
  • 41 views
Xyert

I recently changed phone numbers and i no longer have access to the phone number that’s on my profile, so i can’t complete the 2FA. Since i no longer have access to neither this phone number nor the backup codes, I’d like to know how i can change it to a new one.

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    1 Reply

    Razer.sushi.boi
    Forum|alt.badge.img

    Hi there, ​@Xyert!

     

    For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

     

    *Thread locked to curb conversation to PM.

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