"I want to recover the value of my fraudulently redeemed gift card. Someone claiming to be an official support agent said I need to repurchase new cards to prove I am the original buyer. However, I already have the purchase receipt as proof — this logic makes no sense."
Question
"I want to recover the value of my fraudulently redeemed gift card.
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- Razer Support
Hi there,
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update. Thanks!
*Thread locked to curb conversation to PM.
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