i woukd like to apply for a replacement for my mice | Razer Insider
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i woukd like to apply for a replacement for my mice

  • July 11, 2026
  • 1 reply
  • 18 views
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My mice scroll wheel has not been working properly and I want a replacement 

 

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1 Reply

Razer.ScarletRouge
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Hey there, ​@DIAKOx77 

I understand that your mouse's scroll wheel is not working properly, and you would like to request a replacement. Could you please send me a PM along with your device’s serial number and elaborate on the issue you're experiencing with the scroll wheel? For example, let me know if it is scrolling in the wrong direction, skipping inputs, scrolling intermittently, or not responding at all.

Additionally, please let me know what troubleshooting steps you have already performed in an attempt to resolve the issue so I can assist you further. Thank you!



*Thread locked to curb conversation to PM. 

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