Hello, there was a problem with two-factor authentication, for some reason after transferring the application with keys to a new phone, the codes for the account stopped working. I tried to find the Razer support service, but I could not find either it or an article on how to reset 2FA.
I can provide the account data, in the form of a nickname and email, as well as serial numbers of devices, to competent specialists. Please help
Question
Incorect 2FA
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Moreover, I am logged into the application and razer synapse
- Razer Support
Hello Aset-pro,
I’m here to help. I understand you’re having an issue with your account OTP after changing the phone number associated with your Razer ID. Please send me a PM with the following information so I can verify your account:
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
*Thread locked to curb the conversation to PMs.
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