Inquiring About Replacing Missing Viper Ultimate Dongle | Razer Insider
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Question

Inquiring About Replacing Missing Viper Ultimate Dongle

  • September 16, 2026
  • 1 reply
  • 1 view

rushSealBrownlab793

Dear Razer Support Team,

 

I am the owner of a Razer Viper Ultimate mouse, model RC30-030501. Recently, it appears that I have lost the dongle that is needed to use the mouse. I would like to know if it is possible to purchase a replacement USB receiver that is compatible with this model. 

 

Any information regarding availability and the process to obtain a replacement would be greatly appreciated!

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • September 16, 2026

Hey ​@rushSealBrownlab793,

I understand that you want to request for a replacement dongle. Can you send me a PM with the serial number of your mouse together with your location/country so I can verify it in our system and check our inventory?


*Thread locked to curb conversation to PM.