Hello, I purchased headphones over a year ago on Amazon, and today when I tried to activate the 7.1 Surround Sound Code, the activation code was marked as already used. I still have all the payment receipts and other documentation if needed. What should I do, or can you help me?
Thank you very much.
Hey there,
It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!
*Thread locked to curb conversation to PM.
+1Which headset model do you have exactly?
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