Is Axon upload to Upscaler not uploading today?

Question

I make a lot of use of Upscaler after cleaning up images. Today (May 22) I have not been able to get a single image to upload to it. The image seems to upload, but returns blank at the end of the process; no error text is generated during the process. It “thinks” for less than 5 seconds. All the blank space in the image is the blanks it keeps generating I suspended my firewall with no effect on the issue.I suspended Windows Defender, no effect. Re-installed AxonRebooted 3 times (IYKYK - but literally I did)

Krissy-RCD · Accepted Answer

Hi ​@analogknightThe issue you encountered on May 22 with the Upscaler returning blank images was due to a scheduled server maintenance period. During this time, some services were temporarily impacted, which explains the behavior you observed.The maintenance has since been completed, and the service should now be functioning normally. Please try re-launching the software, and everything should work as expected.We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you continue to experience any issues, don’t hesitate to let us know—we’re here to help.Best regards,Razer Axon Team

analogknight · Answer

Thanks for the explanation. As part of a better user experience, an in app notification would be nice. It would prevent specific pain points and eliminate a source of frustration.

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