Is it ok to share my case number with others? | Razer Insider
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Question

Is it ok to share my case number with others?

  • November 29, 2025
  • 1 reply
  • 19 views

I asked a question on reddit and this pretty legit account said he could help me with my problem and to share my case number. Is it ok to do so?

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@Kiki-Commander 

Thank you for sharing your experience here. Please be cautious when sending your case number and do not share it with a non-Razer support individual to avoid any potential security or privacy issues.


To help me verify the account, please send me a private message together with a screenshot of the Razer support account so I can check with our team if that account is legitimate. You can upload the screenshot to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!



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