I just ordered a Headphone stand from you. But I just realised my current one still works. Is it possible to cancel it even though I did not use my Razer account to order it? My order number is RZSGWP [removed by moderator] .
I would like to add that I am also a regular Razer customer.
Hey there,
I understand that you would like to cancel a recently placed order for a headphone stand. If you were logged into your Razer ID account when you checked out and you would like to cancel your order, visit https://www.razer.com/my-account/orders within two hours from the time the order was placed and cancel your order.
Please note that after the 2-hour cancelation window, orders cannot be canceled either by customers or agents.
If you have any other inquiries regarding your order, please don’t hesitate to reach out via PM. I’ll be more than happy to assist you further.
*Thread locked to curb conversation to PM.
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