is it possible to check availability for nari ultiamate dongle replacement | Razer Insider
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is it possible to check availability for nari ultiamate dongle replacement

  • August 25, 2026
  • 1 reply
  • 17 views
P

Hello razer support,

I figured out the problem that I previously had required help for. The issue seems to be that the dongle for my Razer Nari Ultimate was dying and now its time has come. Cause I get the notification that it connected with my pc and after a few seconds it disconnects .I was wondering if you can check availability for a replacement or give me guidance if you think the problem is cause by something different.

Here are my S/N and Country:

[removed by moderator]

Region/Country: Greece

Thank you in advance and i look forward for any guidance and help.

1 Reply

Razer.Zionzedd

Hi philip_nts, 

 

Your Razer Nari Ultimate’s SN were removed for security purposes. let’s try to properly isolate first if you really need a dongle replacement as the rapid intermittent connection is probably due to a common wireless interference, USB power state, or failing dongle hardware issue. To give you a clear roadmap, PM me your Razer Nari Ultimate’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

 

 

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