Is there a way to turn off or turn down the voice that says system messages on kraken v4 | Razer Insider
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As the title says, the voice that plays to say things like, “power on, power off, mic on , mic off, pairing, ect” is VERY loud to me.

I’m a person who is autistic, who normally uses headphones to block the noise around me so I can function better during tasks. On a normal day my hearing is just way to sensitive to cope with just normal people sounds. I got the v4 becuase it was simalar in features to my arctis 9x that broke, and I wanted to try something else. The headset and equalizer options for the Kraken V4 are otherwise really stellar, but this one issue makes it really hard to like it. My prevous razor headset I have been using in interim of having no headset at all didn’t have this loud system voice. I was not expecting a loud system voice to be on this model. (Previous headset from Razor is a Nari so, pretty old for a peripheral I’ll admit.)

Things I have tried already.

  • Turning the volume wheel all the way down. → The voice remains the same volume
  • Staring @ synapse to see if there was a configuration for the voice. → If there is one, I missed it. I’ll admit im not the most familiar with the software. 
  • Googling the problem. → kept getting trouble shooting about how to make the voice your microphone picks up louder or quieter instead. 
  • Briefly looking in forum here for if there was a thread already made about the system voice and how to adjust it. 
  • Checking in windows sound settings if it shows there for some magical chance it may be there and yep... definately not a adressible application volume to be had. 


If there is not a feature to do the thing I am looking for, I would hope this post inspires the people working at razor to consider it for future support. I do have ways I can work around this issue if I have too, but I will honestly believe it creates a real acessability problem with this product at the volume the voice is default set too. 

there’s also another issue that all audio gets muted when you get one of that messages which could be really annoying. Tried to reach out to support about that and they did whole lot of nothing ://


I agree, the voice disables all audio the moment I push any button. like why. just make the buttons click differently for different modes T_T


I’m gonna second this and hope that it builds some traction. Really annoying that there is no quick setting to turn it off. I hope that Razer gives us a solution to this soon.


Agreed all around, this is a truly TERRIBLE choice by Razer. I don’t want the sound to cut out just because I ceased one function of my device! The voice is jarring and I fail to see its purpose. Who was this addition for? Which gamer out there said, “yes, I would love to have an extra voice in the mix as we try to communicate effectively”?


I dont mind if it speaks when i change the audio mode, neither when i change it to bluetooth, but MUTE/UNMUTE i got it for work so im in a MS Teams call with other 10 participantes and when my time to speak comes i have this “MICROPHONE OFF” and i miss part of the question or i have to wait till nobody speaking…

I hope razer fix this! 


I’m gonna have to bump this thread. Having the “MIC ON” mute everything for 3 seconds is ridiculous.


Please bump it on reddit guys, i already posted there my issues with this feature, if you want to create an additional post, ill follow it up


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