Iskur Chair lowering and won't lock in preferred height | Razer Insider
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Iskur Chair lowering and won't lock in preferred height

  • September 1, 2022
  • 2 replies
  • 64 views
R
I bought and Iskur chair back in 2021. As of the past few weeks it has started lowering to the lowest height and won't lock to the preferred height that feels comfortable. I called customer service twice and was on hold for 10 minutes with their annoying piano hold music only to be hung up on both times. Anyone have any info on how I can get a temporary fix for the chair that won't void the warranty until I hear back from Razer?
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2 Replies

R
  • rafaelduffie
  • Author
  • September 1, 2022
It has a 3 year warranty so I should be covered until 2024.
Razer.Speedcr0ss
rafaelduffie
I bought and Iskur chair back in 2021. As of the past few weeks it has started lowering to the lowest height and won't lock to the preferred height that feels comfortable. I called customer service twice and was on hold for 10 minutes with their annoying piano hold music only to be hung up on both times. Anyone have any info on how I can get a temporary fix for the chair that won't void the warranty until I hear back from Razer?
That's inconvenient. Sorry to hear that you are having difficulties adjusting your gaming chair's height. Were you able to submit a ticket through this link? If you have an existing case number, please send it to me via PM so I can communicate it to our Support Team on your behalf.
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