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Iskur Gas Cylinder

  • February 22, 2025
  • 1 reply
  • 366 views

Hey peeps! I’ve had trouble with my Iskur chair staying in a raised position since I purchased. I thought that maybe I was bumping my lever, but I’m pretty sure it is a faulty cylinder. I’m wondering if there is a place I can purchase a replacement? 

Model Number: RZ38-0277

P/No.: RZ38-02770300

Purchase Date: Nov. 24, 2022

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1 Reply

Razer.Aero
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  • Razer Support
  • February 22, 2025

Hi ikylis,

I understand that you’re experiencing an issue with your Razer Iskur due to fauly gas lift. I can kick start a ticket and escalate your concern to our Support Team to requets a spareparts. Please PM me and help me gather the following information so I can initiate a case on your behalf:

Full Name:
Email:
Phone number:

Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:

Product Name: Razer Iskur
Product Code/Number: 
Product serial number:

Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:

Provide a picture/video of the issue and refer to the chair’s specifications here for the image of the sparepart that needs to be replaced.

Subscribed to Razer Care?: Yes/No
 

*Thread locked to curb the conversation to PMs.