issue after firmware update on razer Blade 18” (2023) | RZ09-0484x | Razer Insider
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issue after firmware update on razer Blade 18” (2023) | RZ09-0484x

  • May 18, 2026
  • 1 reply
  • 13 views
Z

Hello, 

Today i say on synapse a new update was available and decided to install it. But when i restarted my laptop, i got a red message saying ‘invalid signature and had to turn off the secure boot for me to proceed to my desktop. ( which was not easy for me to figure out at first , i am not tech savy) 

I Thought of doing a restore of my windows to just rest everything so maybe it would fix the issue of having secure boot disable ( i heard its not great to have it disable for only game). , but apparently the best option is to restore the keys ...but i could not find this option when booting,

I could not find any proper fix and am not wondering what i could do that will not damage my laptop :/ 

Anyone facing the same issue ? 

ps: i checked bios info in msinfo32 and it says : BIOS Version/Date    Razer 2.09, 12/01/2026 

Thanks 

 

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@zhuhi-x 

    Thank you for sharing your concern here. You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Laptops," and finally enter your device's serial number.


    Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!



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