Hello,
I recently purchased a mouse(Deathadder wireless) and I cannot get synapse 3 to install on my machine.
I run the installer and select the synapse 3 install(no cortex) and I receive the following error:
1616400465TIKqDEvyRazerCentral_v7.3.32.173.exe
Installation failed with error code: 121
This error has persisted through changing the install location, changing the install drive, trying to install Synapse 2(This told me I lack permissions).
I kind of suspect this is a windows permissions error for synapse 3, but I have administrator rights on this machine and I have full permissions on this drive. I did transfer my system/windows/files to a ssd drive several months ago, but when I test download other programs I can successfully install and uninstall them fine. What does this error mean and how can I fix it?
This topic has been closed for comments
Userlevel 7
urbanMediumRedViolet598
Hello,
I recently purchased a mouse(Deathadder wireless) and I cannot get synapse 3 to install on my machine.
I run the installer and select the synapse 3 install(no cortex) and I receive the following error:
1616400465TIKqDEvyRazerCentral_v7.3.32.173.exe
Installation failed with error code: 121
This error has persisted through changing the install location, changing the install drive, trying to install Synapse 2(This told me I lack permissions).
I kind of suspect this is a windows permissions error for synapse 3, but I have administrator rights on this machine and I have full permissions on this drive. I did transfer my system/windows/files to a ssd drive several months ago, but when I test download other programs I can successfully install and uninstall them fine. What does this error mean and how can I fix it?
Hi there! Thanks for initiating this thread. Are you using a personal computer and connected to a home network? Try isolating the behavior by creating another local Windows user account by following the steps below:
1. Select the Start button, then Settings, Accounts, then Family & other users.
2. Select Add someone else to this PC.
3. Select, I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.
4. Enter a user name, password, password hint, or choose security questions, and select Next.
Note: You can delete this account once you've done testing it with Razer Synapse 3.0.
Sign up
Already have an account? Login
Login to Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.