Message:
Hello Razer Support Team,
I recently purchased a Razer product that uses an activation code for the 7.1 Surround Sound software. However, I noticed that my code was linked to a different Razer account, which is not mine. This occurred before I created my own Razer ID account.
I would like to request the unlinking of the code from the wrong account and its correct association with my Razer ID.
Thank you for your assistance, and I look forward to your response.
Hello LeleoCanhoto,
I’m here to help. Please send me a PM with your device serial number and store/resellers name so I can check. It would be best if your could share the proof of purchase for validation. Save the shareable files via any online drive account listed here. I hope to hear from you soon.
*Thread locked to curb conversation to PM.
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