I'm having issues with my Razer Deathadder V2 PRO, the RGB turns on, my PC detects the usb dongle but it does'nt detect the mouse when i connect it wired, i can't update firmware because of that, also the mouse isn't charging so i can't use it via usb dongle, the mouse is like in a stand by mode or something like that, i've tried everything, i used other pc as well and nothing works, pls help