I purchased a Razer Huntsman Mini (Spanish layout) from MediaMarkt in Mallorca. Shortly after using it, I noticed that sometimes keys behave as if they are still pressed after releasing them. The keys only stop "sticking" when I press the "sticking" key again.
I used the warranty to exchange the keyboard for a new unit, but the same issue occurred with the replacement within a day.
Details:
• OS: Windows 11
• Synapse tested both installed and uninstalled — the issue occurs in both cases.
• Behavior: Intermittent — sometimes affects one and after fixing it and pressing another that key gets sticky, sometimes none.
Could you please advise if this is a known issue, or if there is a firmware or hardware solution? I would greatly appreciate your guidance, as this issue is preventing normal use of the keyboard and I’m eager to control my movement ASAP.
Thank you very much for your time and support,
Noah Hartmann

