Issue with the scroll wheel on my Razer Basilisk V3 | Razer Insider
Skip to main content
Question

Issue with the scroll wheel on my Razer Basilisk V3

  • January 21, 2025
  • 1 reply
  • 194 views

Hi everyone,

I’m experiencing a strange issue with my Razer Basilisk V3 related to the scroll wheel. Here’s what’s happening:

  1. When I scroll the wheel down, I can hear the usual “click” from the stepped scrolling mechanism.
  2. On certain "clicks" (apparently the even ones), if I lift and place the mouse back down, it randomly detects scrolling up and down.
  3. However, when I scroll the wheel again (on the odd "clicks"), the problem stops, and the wheel behaves normally.

I’ve already tried checking the settings in Razer Synapse, updating the firmware, and cleaning the wheel with compressed air, but the issue persists. Does anyone know what could be causing this? Could it be a problem with the encoder or the scroll wheel sensor?

I’d really appreciate any advice or if anyone has had a similar experience. 🙏

Thanks in advance!

1 Reply

profiterrol
  • Insider Mini
  • August 1, 2025

Hi, 

I have kind of the same issue with my wheel, when I lift it and put it down, it scrolls a bit up and down too. 

Do you peraps find a solution to your issue ? 

Thanks