issues with kaira headsets | Razer Insider
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issues with kaira headsets

  • June 9, 2026
  • 1 reply
  • 21 views
stan96reborn

I’m just gonna paste the same issue a person here had:

 

Hello,

I've been having trouble with talking through Discord using this headset, I can hear who I'm talking completely fine but can't talk. I figured it was a Xbox settings problem so I doubled checked and it wasn't so the same with Discord, then I updated the headset thinking it was that and it wasn't. Id also like to mention that in Xbox party chat or in game chat it works completely fine. My friend had the same problem but then went on Xbox accessories app and turned of the headset and re connected it and that worked for him but not me .

 

at least for myself it was the opposite, they literally can hear me but i can’t hear them back on discord.

Hopefully i could get some help thanks!

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1 Reply

Razer.ScarletRouge

Hey there, ​@stan96reborn 

I understand that you’re experiencing an issue with your headset on Discord where the audio behavior is inconsistent. Please try these troubleshooting steps on this link to help resolve the issue. 

 

If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number and proof of purchase/receipt so I can check its warranty details for a possible warranty claim. You can upload the proof of purchase using this link and then send me a private message with the link once it’s uploaded.


Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!
 



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