Issues with Synapse 4 and Total War Warhammer 3 | Razer Insider
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Issues with Synapse 4 and Total War Warhammer 3

  • October 30, 2025
  • 5 replies
  • 88 views

Hello, this seems to be an ongoing issue for the total war community with synapse 4 based on reddit and steam community but haven't found a post on it here.

The issue in question is using synapse 4 over 3 causes and of the function modifying keys including ctrl and shift to not function in the game, these keys being used to select multiple units in both battle and empire map mode makes the game every hard to play. The solution of closing synapse 4 does fix that problem. However, my mouse, a Naga Trinity, loses its middle mouse button functionality which controls intricate and fast map movement. If anyone else if having this issue and found a fix or compromise please let me know!

5 Replies

Verinon7
  • Insider Mini
  • November 6, 2025

I’ve also had this problem, it happened with a logitech keyboard, and when i switched to a razer keyboarded and used synapse 3 the issue stopped, but with synapse 4 i have the same problem. the alt, ctrl and shift keys wont work while using any mouse buttons. I wonder if there is something tww3 doesnt like about the software, this might be the case if logitech and razer are using something similar to handle mouse and keyboard functions. I’d say swap to synapse 3 but it looks like they’re ending support for it in feb,
you can also just exit out of synapse (or whatever logitech uses to manage devices) completely, and that seems to fix the issue, but it is a pain to have to exit and relaunch when you’re done playing


Verinon7
  • Insider Mini
  • November 7, 2025

so i got feed up and had cursor investigate the issue and after testing its recommendations, it looks like its something specific to the chroma app, synapse 4 can be left on, you just need to uninstall/exit chroma, something to do with SDK? might be something razer and the other big device folks should look into. but they’ll never see this post and the best support i got was “oh we’re sorry to hear that”


  • Insider Mini
  • November 10, 2025

bumping this up as I got this problem as well


  • Insider Mini
  • December 2, 2025

+1


I can either: turn off Synapse 4 and have shift + LMB and Ctrl + LMB work again and MMB not working… 
Or Synapse 4 on and have shift + LMB and Ctrl + LMB not working and MMB working. 
So its pointless to play. Imma get a Logitech set. SMH.