It won't let me initiate a return | Razer Insider
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It won't let me initiate a return

  • October 23, 2026
  • 1 reply
  • 11 views

Hello all,

 

I would like to start off by saying I love razer products but this one isn’t for me. 

I recntly recieved my order yesterday however I have changed my mind and would like to return it but when I go through the return portal and select the product I’m returning, then the courier it’s followed by an error message. 

Any help would be greatly appreciated, thanks. 

 

 

Best answer by Razer.Ten

Hello ​@Reqtiq,

Let me assist you with your convenience return. What was the error message? Can you send me a PM with a photo of your Order Confirmation email so I can check the details? You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.

 

*Thread locked to curb conversation to PM.

  

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Razer.Ten
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  • Razer Support
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  • October 23, 2026

Hello ​@Reqtiq,

Let me assist you with your convenience return. What was the error message? Can you send me a PM with a photo of your Order Confirmation email so I can check the details? You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.

 

*Thread locked to curb conversation to PM.

  

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