ITEM SERIAL NUMBER UNKNOWN | Razer Insider
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Hi

I want to register my new keyboard but the serial number is nor recognised.

Can anyone help please.

Thanks!
worldautoParrotPink728
Hi

I want to register my new keyboard but the serial number is nor recognised.

Can anyone help please.

Thanks!




Hi @worldautoParrotPink728



Please make sure everything is entered correctly.

My mistake was always the wrong input of "0" and "O".



You also enter the hyphen (-), at the product number?

R?XX-XXXXXXXX-XXXX



greetings
Hi,

Is the S/N that is not recognised. The keyboard is the blackwidow elite. Allowing this confusion is just dumb of manufacturers. I am still having issues registering it.
Is this a new keyboard or has the keyboard been previously used by another person?

Or did you buy the keyboard from someone? Not that the keyboard was already registered by someone else.



I would recommend sending a private message to a support stuff with this problem.

@Razer.RedPanda | @Razer.Speedcr0ss

(Start a Conversation)



The support stuff will be able to help you there for sure



I'm sure you can register this keyboard at https://razerid.razer.com/products if it's not already registered.
this is brand new, got it on amazon.
worldautoParrotPink728
this is brand new, got it on amazon.




but that really surprised me now.

There are some (very old) Razer products that unfortunately can not register.

My brother also has a Razer Blackwidow Elite and it worked without any problems.



Please contact a person from the Support Stuff with this problem. (Private Message - Start a conversation)

@Razer.RedPanda | @Razer.Speedcr0ss
worldautoParrotPink728
Hi

I want to register my new keyboard but the serial number is nor recognised.

Can anyone help please.

Thanks!




Hey there! Thanks for posting your concern here. That's kinda odd. Please send me a PM together with your keyboard's serial number. Let's continue from there.



Thanks for the tag, @_Talos_! I appreciate it.
Hi, i just sent you a message!
@_Talos_ thanks for your help, all sorted now!
I am very happy about that :D

I wish you a lot of fun with the Razer Blackwidow Elite...



May I ask what the mistake was?



greetings
@_Talos_

Thanks, I'm a newbie in the world of gaming but I like nice quality equipment 🙂



It was a typical "0" (as in zero) and "O" (as in letter "o") confusion. On the sticker they look almost identical. What made it worse was that one of them appeared more than once on the serial number which made it tricky for me to try an guess all possible combinations.

But glad you and support helped out! 🙂