im doing the firmware update and everything is fine i go past dongle to this page
![](https://uploads-us-west-2.insided.com/razer-us/attachment/0f4c3352-ca7c-4159-baee-d0bdfcfdbcbc.png)
and my headset is currently charging the light is slowly flashing green ive used 3 different usb C cables used the one that came with it i also registered the SS 7.1 and enabled it and restarted everything.