Just bought my razer15 today but its already malfunctioning | Razer Insider
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Just bought my razer15 today but its already malfunctioning

  • July 5, 2020
  • 3 replies
  • 29 views

Hi, I just bought my razer 15 2070 Max-Q today, and after I used it for a while I found that it "sleeps" for a few seconds randomly and turns itself back on. I updated my windows/ nvdia driver but the problem still persist. Is there a software fix for this? Or is this a motherboard issue?
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3 Replies

  • August 4, 2020
I just bought one a month ago and I am ready to throw mine in the trash , worst mistake I made was to switch from Alienware and buy a Razer.

Joikansai
Vanguard
  • Community Ranger
  • August 6, 2020
CITRINEawesomeBazaar200
Hi, I just bought my razer 15 2070 Max-Q today, and after I used it for a while I found that it "sleeps" for a few seconds randomly and turns itself back on. I updated my windows/ nvdia driver but the problem still persist. Is there a software fix for this? Or is this a motherboard issue?
That’s probably sensor or display cable issue, since it’s new can’t you exchange it?
S41NT001
I just bought one a month ago and I am ready to throw mine in the trash , worst mistake I made was to switch from Alienware and buy a Razer.
Sorry to hear that, but you can send me that, it’s better than throwing it in the trash. I prefer Razer trash than Alienware trash, they’re ugly.

Mine is doing the same. Is there a solve for this yet?