Just bought Razor Blackshark v3 mic not working | Razer Insider
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Question

Just bought Razor Blackshark v3 mic not working

  • June 20, 2026
  • 1 reply
  • 22 views
W

Wow I thought I was the only one with this problem. Still can't see a solution very sad.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • June 20, 2026

Hey ​@WilleThundah,

Let me assist you with your headset. Can you uninstall your headset drivers by following the steps below? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the mic issue.

  1. Press Windows key + S on the keyboard to open the Search bar.

  2. Type in "Device Manager" and hit enter.

  3. Go to "Audio inputs and outputs".

  4. Right-click on the Razer headset and select "Uninstall device".

  5. Restart the computer. The drivers are automatically installed after a restart.



*Thread locked to curb conversation to PM. 

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